Return & Refund Policy

At styleoutletbd, we value our customers and want you to have a hassle-free shopping experience. If you are not satisfied with your purchase, our return and refund policy ensures fairness and convenience.

1. Return Policy

• Product Condition: * Products must be unused, unworn, and in their original packaging with tags/labels intact.

  • Any product damaged, used, or altered by the customer will not be eligible for return.

• Return Timeframe: Returns must be requested within 3 days of receiving the product.

• Non-Returnable Items: Innerwear, cosmetics, perfumes, and clearance/sale items are non-returnable.

• Process:

  1. Contact our customer support within 3 days of delivery.

  2. Provide order details and a reason for return.

  3. Our team will guide you through the next steps.

2. Refund Policy

• Refund Eligibility: Refunds are only applicable if:

  • You received the wrong product.

  • The product is defective or damaged upon delivery.

  • The product is currently out of stock, as indicated in your order confirmation.

• Refund Process:

  • After we receive and verify the returned product, your refund will be processed within 7–10 working days.

  • Refunds will be issued to your original payment method (Bkash, Nagad, Rocket, bank transfer, or card).

  • For Cash on Delivery (COD) orders, refunds will be sent through mobile banking or a bank account.

• Delivery Charges:

  • If the return is due to a wrong or faulty product from our side, Styleoutletbd will cover the delivery charge.

  • If the customer changes their mind, the delivery charge will not be refunded, and the customer must bear the return shipping cost.

3. Exchange Policy

• Customers may exchange a product for a different size or color (subject to availability).

• Exchange requests must follow the same conditions as mentioned in the Return Policy.

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Contact Us

For return, exchange, or refund requests, please reach us at: Email: styleoutletbd7@gmail.com